The IT Infrastructure Library – ITIL® v.3 Foundation 2011 Edition
Jadwal Training ITIL Jakarta 2016. Certificate ITIL dari AXELOS Global Best Practice Solutions. Paket Sertifikasi terbaik dan terlengkap.
Globally Recognized Expertise in the Field of IT Service Management
29 – 31 August 2016
21 – 23 September 2016
10 – 13 October 2016
14 – 16 November 2016
11 – 14 December 2016
The ITIL® Foundation course is the entry level certification course for IT Service Management Best Practices training in ITIL. This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL. ITIL is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency.
This course is delivered using an exciting case study designed to further enhance and cement the candidates understanding of ITIL. Students who have attended this course are suitably prepared to successfully take the associated ITIL Foundation certification test which is a requirement for attending any of the further learning courses (ITIL intermediate level training) available in this track.
The benefits of ITIL:
IT services which align better with business priorities and objectives, meaning that the business achieves more in terms of its strategic objectives
Known and manageable IT costs, ensuring the business better plans its finances
Increased business productivity, efficiency and effectiveness, because IT services are more reliable and work better for the business users
Financial savings from improved resource management and reduced rework
More effective change management, enabling the business to keep pace with change and drive business change to its advantage