STAR Influencing, persuading & Negotiation Skill

STAR Influencing, Persuading & Negotiation Skill


  • Understand the principles that support effective and persuasive communication.
  • Communicate in a more persuasive manner with colleagues and individuals from outside your organization.
  • Handle difficult situations.
  • Develop more effective and creative working relationships.
  • Explain complicated ideas in a manner that aids understanding and increases the likelihood of success.
  • Communicate with increased confidence at meetings.
  • Become a more active listener.
  • Apply the fundamental principles of negotiation strategy to your day-to-day communication.
  • Use enhanced persuasion skills to act as an opinion shaper amongst your colleagues.
  • Identify your own preferred influencing style and use it to encourage people to change their behavior willingly.
  • Be able to use, recognize and counter negotiation techniques and tactics.
  • Recognize the importance of questioning, listening and summarizing skills during a negotiation.
  • Be better able to achieve negotiated outcomes that favor with the company.


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