Customer Satisfaction as a Selling Tool

“Customer Satisfaction as a Selling Tool”

Date
(please choose the date)
4 September 2008 / 25 September 2008
From 08.30 – 17.00

Investment Fee
Rp. 875,000,- / person

Speaker :
Carlina Patuwo

The Training Suits
Anybody who works in a sales environment. Anybody who works in a customer care environment.

Training Benefits

  • Understanding the need to be pro-active in customer care
  • A personally developed script to approach customers regarding service levels
  • Well rehearsed answers to complaints and compliments
  • How to turn complaints and compliments into more business

Kode : CMC

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  7. Mohon tidak memesan tiket perjalanan / akomodasi penginapan sebelum ada kepastian training akan berjalan. Jika ada pertanyaan bisa menghubungi 0851-0249-5051 dan 0899-812-1246
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