Friday, May 4th, 2012
Information Technology Infrastructure Library (ITIL) Version 3.1
Information Technology Infrastructure Library (ITIL) Version 3.1 Tanggal 08-11 Oktober 2012 Pukul 09.00-10.00 WIT Tempat Bali (Harris Tuban) INTRODUCTION : The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations. ITIL gives detailed descriptions of a number of important [...]
